11 January, 2007

i fucking hate comcast

dear fucking god, how can one company be this fucking incompetent? not only have they just now, finally, cancelled my service in connecticut (that was supposed to be shut off in august, mind you). not only have they just now, finally, refunded the money they've been stealing from me since then. but to top it off, they fucking charged me for an un-returned converter box. brain-addled incompetent assholes.

see, i wouldn't mind that charge, except that i returned the fucking box. problem is, i returned it in maryland. and god forbid any of the local offices communicate. at all.

so, i call the customer service number and am informed that get this resolved i have to fax their billing department my receipt. why, i ask, do i have to fax your company my copy of the receipt you gave me? don't you have that information? i think i melted the poor dimwit's brain with that. see, she couldn't help me, because it was the national help line. uh, what? there is no central customer database for your company?

useless, useless, useless people. in all the times i've called, i've spoken to just one competent person. it's fucking ridiculous.

7 comments:

topazz said...

You misspelled "incompetent" in your first sentence. It ruined the rest of your post for me, quite honestly.

twiffer said...

i fucking hate spellcheckers too.

LentenStuffe said...

Now, Now, Now, Twiff, don't be letting these nonsensicalties get you down.

I paid homage to your affection for banoffi in my last 'Messiah Chronicle'. Your visit to our windswept feral isle was quite the culinary awakening, I take it.

Now you see whats we gots to put up wid -- hairy bacon, cabbage that smells like curlew piss, spuds that would give you the DTs and roots with attitude! Awful bollocks to be shoving into oneself.

twiffer said...

well, the lamb was fantastic. as were the scones (generally). found a great italian place in kilkenny too. breakfast was generally good too, through i tended to not eat the black & white puddings. really though, if it was about the food, i'd have gone back to florence for that vacation.

there were a few perplexing things, banoffi being one. the presence of palm trees in dingle being another.

mostly though, it's always interesting to see the small differences. for instance, wasn't expecting the coffee to be good (and it wasn't, as a rule). but i could get by on tea. though, unlike here, honey seems not to be offered as a sweetner (brown sugar works though). also, i was quite distraught to find the locals drinking budwieser. talk about shattering images...

oh, and not being able to smoke in a tobacco shop. that's just silly.

as far as the topic, mostly i'm pissed because the bastards are stealing from me.

august said...

Cable companies have been on my shitlist for so long that we no longer have cable. In New York, that pretty much means we don't have television.

Phone companies rot my innards.

Internet service providers make my head explode.

Companies that combine all these capabilities are the instruments of Yama, Lord of Death and Consumer of Banoffi.

Anyway, welcome to One World Government! I watched Life of Brian the other night, and whenever I encounter one of its representatives, I feel like the condemned who come upon the man with the clipboard saying "Crucifixion? Good. Turn left, through the door, pick up a cross." All in best telemarketing voice.

TenaciousK said...

Twiffer exacts his sweet revenge, unknowingly starting a landslide of public outcry as similar stories begin to sweep the net. A congressional investigatory committee is formed, who launches a full-on investigation, eventually discovering that all internet service provider companies have actually been purchased by Google. But before the antitrust lawsuit has a chance to convene, Google makes the surprise move of offering nationwide broadband internet access to everyone, free of charge.

As part of the package, however, everyone who signs up is required to insert a gps-tracking microchip in the flesh at the back of their neck.

twiffer said...

from an annoying commerical on the science channel, for some stupid 'future tech' show (paraphrased): "the future holds 24/7 video survellience and intrusive ID checks, but the holographic pets will make up for it."

it's good to know that we've reached the point where cable channels supposedly broadcasting to an intelligent demographic think it's good marketing sense to claim that big-brother style facism is easily counterbalanced by having holographic puppies. yeah, that's a fantastic trade-off.

new hampshire's new state motto: "live free or die, unless you're given a fake pet".